You're not getting the support you need from another department. You previously gave them all the information about what you needed and when you needed it by, in a lengthy email. You walk over to speak to your main point of contact in the department. How do you handle the situation? *

1. Tell them you laid out all the information in the email

2. Take ownership of not keeping things simple and ensuring they understood what you needed

3. Welcome them to come ask you questions whenever they aren't clear about what you need

4. File a formal complaint against the department for their failure

You are not clear on the specifics of some new direction from corporate headquarters about how to execute a complex project. Your team has been called to a meeting with your boss and your boss's boss, in order to provide direction on this project. In the meeting, you raise your hand and ask for tactical guidance on how the plan is supposed to work. Your boss calls on you. What do you say? *

1. Nothing. I don't have a question

2. Please walk me through the details again so I can better understand and execute

3. This plan is too complex and I don't get it

4. You should assign someone else to this project who better understands it

You are a team leader and your team failed a training operation. You think you explained everything in sufficient detail so that the team could execute. But they didn't. You gather your team together to debrief what happened and why. What do you say to them? *

1. You all need to pay better attention. I gave you everything you needed to execute

2. This is my fault for not making sure you were clear about the mission

3. I'll take some responsibility for this, but you need to as well

4. I have an open door policy. You should have come to me with your questions

In communicating anything to anyone by any means, what is a test for whether or not you've effectively kept things simple? *

1. They get it

2. The sharpest individuals on the team understand it

3. Your communication makes sense to you

4. You follow the template

The smartest plans are the plans that are______ *

1. Detail focused so that only those with proper subject matter expertise get it

2. Complex because the market industry are inherently complex

3. So simple that critical information required for the team to be successful is left out

4. Strategically broad and leave out tactical details in order to keep it simple

5. Simple so that everyone on the team understands

If your team doesn't understand the plan, they cannot_____ *

1. Fail

2. Execute

3. Evolve

4. Aggressively solve problems

Asking others to repeat back your plan, orders or direction is called what? *

1. Mudstuck

2. Promotional opportunity

3. Evaluation

4. Read Back

If you are asking for support and not getting it, instead of getting frustrated with others, you need to ensure your communication is________, ________, and ________ *

1. Simple, clear and concise

2. Detail oriented, engaging and motivating

3. Complex, micro-focused, and lengthy

4. All the above

Name *

First Name

Last Name