You are a leader of a team and you have a team member who likes to get aggressive with sales. You learn that your team member has been giving too many discounts and it's costing the company money. How do you handle the situation? *

1. Recognize the good intent to sell more while explaining why the discounts actually hurt the company long term

2. Drop the hammer to ensure they understand the seriousness of the issue

3. Fire them as an example to everyone else

4. Let it go, to not stifle the well-meaning team member

You are competing with another team within your company to see who gets the highest marks in customer service. The team who wins will receive recognition from company leadership. At a company department meeting, the other team calls you out and says that they are currently in the lead. How do you respond? *

1. Congratulate them on their performance thus far

2. Give up on the competition since the other team is winning

3. Tell them their egos are out of control and they need to put them in check

4. Accuse them of cheating

Your organization's leadership has implemented a new, more stringent approval process that requires a great deal more paperwork. You don't like this new process, as it now takes you more time to complete projects. You have voiced your concerns up the chain of command without success. Your senior leadership has decided that this new process is the best way to move forward. How do you respond? *

1. Agree to implement the new process on the surface but then slow roll compliance

2. Implement the new process as directed and work to improve your efficiency

3. Refuse to implement the new process

4. Submit your resignation because they didn't listen to your inputs

While taking Extreme Ownership is an essential quality, the most effective leadership skills are not extreme but require: *

1. Allowing the team complete freedom to do whatever they want

2. Making an example out of someone who gets out of line

3. Demanding respect from your team and peers in accordance with your experience

4. Finding balance between two forces pulling a leader in opposite directions

The pathway to freedom is through: *

1. Experience

2. Talent

3. Skill set

4. Discipline

A leader must be close with the troops - the people on the team, but: *

1. Not so close that one person becomes more important than the team or the mission

2. Not so close that the leader knows the interests of the people on the team

3. Be prepared to fire everyone if directed by the chain of command

4. No one on the team should be aware of the chain of the command or organizational hierarchy

A leader must be humble but not: *

1. Passive

2. Empathetic

3. Disciplined

4. Caring

Every good leader must be willing to step up and lead; but likewise, they must also be willing to: *

1. Refuse to implement a plan if they disagree in even the slightest manner

2. Undermine their peers in order to get credit and promotion opportunities

3. Take a vacation while the team is working on a critical project

4. Follow orders, support their chain of command, and follow someone else's plan

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