Management Training Path

The online RMTP was designed so that you can plan management training to match the needs of the individual and the restaurant.

We recommend that you choose the modules covering the skills that your trainee will use on their job in the near future and agree on a plan to cover these modules in a certain period of time. Remember that each new skill or procedure must be applied immediately to be retained.  Much on the job practice is necessary to ensure that the behaviour is entrenched.

After on the job training you must complete a Coaches Checklist for each module and post it in the online employee file.   Performance reviews must be conducted 1 month after assuming a new position and again every month if the performance is not satisfactory.

RESTAURANT/Assistant Manager:

160 hours training

Prerequisite:

  • Completed Shift Manager training

  • Open Availability

  • Diploma in relevant field or 2 years experience in management

Required Reading:

One Minute Manager - Ken Blanchard

Extreme Ownership - Jocko Willink

  • Write a reflection on each chapter to be filed with your Area Manager

online Modules:

Climate

  • Leadership Through Climate for Coaches

People Management

  • Hiring and Onboarding

  • Creating High Performance - The Tough Stuff

  • People Management for Coaches

Business Foundations

  • Effective Business Practices

  • Web Based Applications

  • Profit Improvement

  • Business Foundations for Coaches

Operations Excellence

  • Operations Excellence for Coaches

Shift  Manager:

320 hours training

Prerequisite:

  • All basic training modules and completed Station Checklist

  • Complete all Advanced Station Training modules

  • Train the Trainer and completed Coaches Checklist

  • All Operations Excellence Modules

  • Completed 320 scheduled hours of work for ABVI

  • Score successful or outstanding on a recent full performance review

  • FoodSafe with Traincan at 85% or above (in order to qualify for the TrainCan course all above steps must be completed)

Climate

  • Leadership Through Climate

  • 21 day challenge

People Management

  • Managers Purpose

  • Leadership Styles & Interpersonal Skills

  • Management Essentials

  • Creating High Performance

  • Legislation and Lifelong practice

Business Foundations

  • Food Cost Management

  • Labour Cost Management

  • Cash Management